Josh Caughey

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  • How do I claim?

    If you need emergency medical assistance abroad or need to cut your trip short please contact Emergency Assistance Facilities 24-hour advice line on +44 (0) 203 829 6563 For non-emergency such as l...

  • Are there any rules that I need to follow on the coach?

    There are the following rules that you need to adhere to on the coach: No smoking Drinking alcohol is not allowed on any coaches it is against the law on French roads to consume any alcohol.  You a...

  • Why do I need to pay a damage deposit?

    Please see our full terms and conditions regarding damage deposits within our T&C's HEREYour damage deposit is pre-paid at the time of booking and will be returned to you within 8 weeks of your ret...

  • Why have I not been given all of my damage deposit back?

    We ask trippers for a damage deposit when booking their trip to cover any damage to accommodation in resort. If you have not received all your deposit back, it is because there has been a room and/...

  • Will I be able to choose who I go on the coach with?

    We base all coaches off who's sharing your room so we do try to make sure that at least 1 person from your room is on the coach with you. However, it is not always possible if people have selected ...

  • I have received my E Ticket with my coach number on, can I change coaches?

    Once you have been assigned to a coach, you cannot change coaches. This is primarily because we need to know exactly who is on which coach for safety reasons as well as the port of Dover requires a...

  • Can I be picked up and dropped off in different places?

    It is possible to be dropped off in London on the way back from your trip instead of your campus (this may require you to change coaches). During your holiday our reps will ask you if you would lik...

  • How do I change the name on the booking?

    NOTE: Name changes can only be made to a booking up until 22 days prior to departure. In order to make a name change, you and your friend first have to confirm the change in writing to help@wastela...

  • Changes To Your Booking

    Changes made 42 days or more from your Departure Date:– Changes to component elements such as ski hire, ski school, others extras, events or excursions can be amended free of charge by logging into...

  • Can I stay an extra night?

    Most of our trips depart resort on a Friday evening with the coaches arriving back into the UK on Saturday. If you would like to stay another night and leave the resort on Saturday morning you can ...