You will receive your lift pass along with a receipt when you arrive at the supermarket stop before you head up to resort. Please note if your coach cannot make a supermarket stop you will pick up your lift pass in the resort. You need to sign for your lift pass before the rep will release it to you and make sure you keep this receipt safe and in a separate place to your lift pass.
If you lose your lift pass there is only a small charge to get a new lift pass if you have your receipt. If you lose both the lift pass and receipt then there is nothing we can do and you will have to buy a new lift pass.
We also recommend taking a photo of your lift pass in case you lose it as some people require this to replace the lift pass.